How quickly can you schedule an inspection for my client?+
We are available 7 days a week and can typically schedule an inspection within 24 to 48 hours. We understand that real estate transactions move fast, and we adapt to your timelines.
How fast will my client receive the inspection report?+
Reports are typically delivered within 24 hours of the inspection. The report includes high-resolution photos, clear descriptions of findings, and actionable recommendations your client can use to make an informed decision.
Can we discuss recurring inspection needs?+
Yes. For recurring inspection needs or higher volume, we can discuss a clear collaboration process adapted to your practice. Pricing is confirmed with the client before booking.
Can you communicate directly with me during the process?+
Absolutely. We maintain direct communication with the referring agent throughout the process — from scheduling to report delivery — so you stay informed at every step and can advise your client accordingly.
What certifications does your inspector hold?+
Our inspector is InterNACHI certified and a member of the IBC Network. We carry full professional liability insurance and follow internationally recognized inspection standards. You can recommend us with confidence.
In what languages can the inspection and report be delivered?+
We offer inspections and reports in English and French. Italian support may be available on request for clients who need it.
How does an inspection-broker partnership work in Quebec?+
An inspection-broker partnership in Quebec follows certain rules: 1) No commission or kickback between inspector and broker (Real Estate Brokerage Act, OACIQ regulations). The broker cannot receive payment from the inspector. 2) Independent recommendation: broker can recommend an inspector but must give buyer freedom to choose. 3) List of multiple inspectors recommended (generally 3 names). 4) Transparency of relationships: if commercial relationship exists, must be disclosed. Our approach: availability, service quality, and continuing education offered to broker partners.
Do you offer OACIQ or continuing education training for real estate brokers?+
Yes. We offer real estate brokers and partner agencies: 1) Continuing education sessions (OACIQ CE-equivalent by content) on recurring defects in Montreal real estate: pyrite, vermiculite, aluminum wiring, latent defect, Law 16. 2) Custom presentations at agency on specific topics (e.g., "inspecting a century-old plex", "evaluating a tower condo", "buying new construction"). 3) Reference documents for broker use with clients. Contact us to plan a session.
What should I tell my client when recommending an inspector?+
Recommendation best practices: 1) Give at least 2-3 names of qualified inspectors (leaves choice to buyer). 2) Specify final decision is the buyer's — they can choose another inspector if preferred. 3) Verify credentials (InterNACHI, IBC Network, professional liability insurance). 4) Suggest reviewing Google reviews and portfolio. 5) No pricing or billing — inspector works directly with buyer. 6) Broker presence at inspection recommended but not mandatory — useful for understanding issues and accompanying client afterward.
What is the seller's broker role during pre-purchase inspection?+
The seller's broker has several responsibilities: 1) Facilitate access to property and all zones (crawl space, attic, garage). 2) Provide available documentation (prior reports, renovation invoices, warranties, plans). 3) Be present or available to answer technical history questions. 4) Cooperate with inspector — don't try to minimise or contest findings on site. 5) Receive the report (or end-of-inspection verbal summary) if present. 6) Facilitate negotiations that may follow report. Good seller-broker-inspector collaboration smooths transaction.
How to avoid conflicts of interest between broker and inspector?+
Best practices to avoid conflicts: 1) No financial commission between broker and inspector (illegal in Quebec). 2) Inspector works for buyer, not broker — buyer pays inspector directly. 3) Report delivered to buyer, not broker (except with buyer's explicit consent). 4) Inspector independent of transactions — doesn't participate in negotiation. 5) If perceived conflict (e.g., insistent broker), inspector must prioritise report integrity and buyer interest. 6) Rigorous documentation — report must reflect objective findings, without commercial pressure.